S1192Introduced in the Senate
Customer Service Callback Queues
Introduced by Appropriations
What does this bill do?
Plain-English breakdown
Writing a plain-English summary of this bill… this can take a few seconds the first time.
Official description
Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.
Where it stands
Laid on Table, refer to HB 1031
March 10, 2026
How did lawmakers vote?
SenateStage: Senate Appropriations · March 2, 2026
16
Yes
0
No
2
Absent or Not Voting
18 senators recorded in this Senate vote. Colors show vote categories only, not whether a vote was good or bad.
What do people think?
Citizen Voice
How would you vote on this bill?
An unofficial public opinion poll. It does not affect the bill or the official vote.
One response per device. Location is self-reported and not verified. Results are informal and not a scientific survey.
See how each senator voted
| Senator | District | Vote |
|---|---|---|
| Jay Trumbull | 2 | Absent |
| Tommy Wright | 8 | Yes |
| Stan McClain | 9 | Yes |
| Jason Brodeur | 10 | Yes |
| Ralph Massullo | 11 | Yes |
| Darryl Rouson | 16 | Yes |
| Carlos Smith | 17 | Yes |
| Nick DiCeglie | 18 | Yes |
| Ed Hooper | 21 | Yes |
| Daniel Burgess | 23 | Yes |
Bill history
Filed
Referred to Governmental Oversight and Accountability; Appropriations Committee on Transportation, Tourism, and Economic Development; Appropriations
Introduced
On Committee agenda-- Governmental Oversight and Accountability, 02/02/26, 3:30 pm, 110 Senate Building
Favorable by Governmental Oversight and Accountability; YEAS 9 NAYS 0
Now in Appropriations Committee on Transportation, Tourism, and Economic Development
On Committee agenda-- Appropriations Committee on Transportation, Tourism, and Economic Development, 02/12/26, 2:30 pm, 110 Senate Building
Favorable by Appropriations Committee on Transportation, Tourism, and Economic Development; YEAS 13 NAYS 0
Now in Appropriations
On Committee agenda-- Appropriations, 03/02/26, 12:00 pm, 110 Senate Building
CS by- Appropriations; YEAS 16 NAYS 0
Pending reference review -under Rule 4.7(2) - (Committee Substitute)
Placed on Calendar, on 2nd reading
CS by Appropriations read 1st time
Placed on Special Order Calendar, 03/10/26
Read 2nd time
Substituted HB 1031
Laid on Table, refer to HB 1031
Verify the information
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