S07146Introduced in the Senate
Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.
Introduced by Brad Hoylman-Sigal, District 47
What does this bill do?
Plain-English breakdown
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Official description
Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.
Where it stands
REFERRED TO CONSUMER PROTECTION
April 2, 2025
How did lawmakers vote?
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Bill history
REFERRED TO CONSUMER PROTECTION
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