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S08562Introduced in the Senate

Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

IntroducedSenate Mental Health

Introduced by Joseph Griffo, District 53

What does this bill do?

Plain-English breakdown

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Official description

Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

Where it stands

REFERRED TO MENTAL HEALTH

January 7, 2026

How did lawmakers vote?

No recorded vote is available for this bill yet.

What do people think?

Citizen Voice

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Bill history

  1. REFERRED TO RULES

  2. REFERRED TO MENTAL HEALTH

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